Also KPIKey Performance Indicator More. A KPIKey Performance Indicator More is a criterion by which an organisation can determine, quantitatively or qualitatively, whether the outcomeThe term used to describe the totality of what the project i... More associated with a capability exists or the degree to which it exists. A key performanceThe term used to describe the quality of the delivery and th... More indicator can be a direct measurement or an expert assessment. When a key performanceThe term used to describe the quality of the delivery and th... More indicator is quantitative, involving direct measurement, a form of metric is required. A metric is a measurement of something. Something tangible, such as an error count, can be measured directly and objectively. Something intangible, such as customerThe person or group who commissioned the work and will benef... More satisfaction, must first be made tangible – for example, through a survey resulting in ratings on a scale – before it can be measured. A metric can be binary (something exists or does not exist), it can be more complex (such as scaled rating), or it can be monetary (such as financial return).
