From data to solutions: With BI to more efficiency and satisfaction in customer service
From data to solutions More efficiency and satisfaction in customer service with BI Excellent customer service is a decisive factor in the success of many companies. Business Intelligence (BI) offers innovative approaches to make customer service not only more...
Data modeling – an indispensable basis for precise data analysis
Data is like snowflakes: Why every piece of data is unique In winter, looking out the window in Switzerland, we often witness softly falling snowflakes. By the time they reach the ground, each snowflake has taken its unique journey through clouds and wind. The world...
Pet projects – creative outliers or strategic stumbling blocks?
Pet projects – creative outliers or strategic stumbling blocks? Strategic Management of favourite projects They exist in every organization – the small, distinctive projects that arise from a spontaneous idea and often embody more passion than strategic...
The 10 most important terms in BI
Data is like snowflakes: Why every piece of data is unique In winter, looking out the window in Switzerland, we often witness softly falling snowflakes. By the time they reach the ground, each snowflake has taken its unique journey through clouds and wind. The world...