{"id":255632,"date":"2024-08-21T08:48:43","date_gmt":"2024-08-21T06:48:43","guid":{"rendered":"https:\/\/parm.com\/between-the-lines-when-and-how-mitigated-speech-makes-leadership-successful\/"},"modified":"2026-09-28T08:33:00","modified_gmt":"2026-09-28T06:33:00","slug":"between-the-lines-when-and-how-mitigated-speech-makes-leadership-successful","status":"publish","type":"post","link":"https:\/\/parm.com\/pl\/between-the-lines-when-and-how-mitigated-speech-makes-leadership-successful\/","title":{"rendered":"Between the lines: When and how mitigated speech makes leadership successful"},"content":{"rendered":"<p><div class=\"et_d4_element et_pb_section et_pb_section_0  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h1>Between the lines: When and how mitigated speech makes leadership successful<span style=\"font-size: large;\"><\/span><\/h1><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><div class=\"shariff shariff-align-left shariff-widget-align-left\" style=\"display:none\"><ul class=\"shariff-buttons theme-round orientation-horizontal buttonsize-medium\"><li class=\"shariff-button facebook shariff-nocustomcolor\" style=\"background-color:#4273c8\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=\" title=\"Bei Facebook teilen\" aria-label=\"Bei Facebook teilen\" role=\"button\" rel=\"nofollow\" class=\"shariff-link\" style=\"; 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background-color:#126567; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 25 32\"><path fill=\"#126567\" d=\"M10.7 11.9q-0.2 0.3-4.6 8.2-0.5 0.8-1.2 0.8h-4.3q-0.4 0-0.5-0.3t0-0.6l4.5-8q0 0 0 0l-2.9-5q-0.2-0.4 0-0.7 0.2-0.3 0.5-0.3h4.3q0.7 0 1.2 0.8zM25.1 0.4q0.2 0.3 0 0.7l-9.4 16.7 6 11q0.2 0.4 0 0.6-0.2 0.3-0.6 0.3h-4.3q-0.7 0-1.2-0.8l-6-11.1q0.3-0.6 9.5-16.8 0.4-0.8 1.2-0.8h4.3q0.4 0 0.5 0.3z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button mailto shariff-nocustomcolor\" style=\"background-color:#a8a8a8\"><a href=\"mailto:?body=&subject=\" title=\"Per E-Mail versenden\" aria-label=\"Per E-Mail versenden\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#999; color:#fff\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path fill=\"#999\" d=\"M32 12.7v14.2q0 1.2-0.8 2t-2 0.9h-26.3q-1.2 0-2-0.9t-0.8-2v-14.2q0.8 0.9 1.8 1.6 6.5 4.4 8.9 6.1 1 0.8 1.6 1.2t1.7 0.9 2 0.4h0.1q0.9 0 2-0.4t1.7-0.9 1.6-1.2q3-2.2 8.9-6.1 1-0.7 1.8-1.6zM32 7.4q0 1.4-0.9 2.7t-2.2 2.2q-6.7 4.7-8.4 5.8-0.2 0.1-0.7 0.5t-1 0.7-0.9 0.6-1.1 0.5-0.9 0.2h-0.1q-0.4 0-0.9-0.2t-1.1-0.5-0.9-0.6-1-0.7-0.7-0.5q-1.6-1.1-4.7-3.2t-3.6-2.6q-1.1-0.7-2.1-2t-1-2.5q0-1.4 0.7-2.3t2.1-0.9h26.3q1.2 0 2 0.8t0.9 2z\"\/><\/svg><\/span><\/a><\/li><\/ul><\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_1  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_1  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"2500\" height=\"1313\" src=\"https:\/\/parm.com\/wp-content\/uploads\/2024\/08\/Post_Mitigated_Speech_EN.jpg\" alt=\"When and how mitigated speech makes leadership successful\" title=\"Post_Mitigated_Speech\" srcset=\"https:\/\/parm.com\/wp-content\/uploads\/2024\/08\/Post_Mitigated_Speech_EN.jpg 2500w, https:\/\/parm.com\/wp-content\/uploads\/2024\/08\/Post_Mitigated_Speech_EN-1280x672.jpg 1280w, https:\/\/parm.com\/wp-content\/uploads\/2024\/08\/Post_Mitigated_Speech_EN-980x515.jpg 980w, https:\/\/parm.com\/wp-content\/uploads\/2024\/08\/Post_Mitigated_Speech_EN-480x252.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2500px, 100vw\" class=\"wp-image-42330\" \/><\/span>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_2 et_pb_equal_columns  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_2  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>In the world of project management and leadership, communication plays a central role in success. An often-overlooked but extremely important aspect of this communication is what is known as \u201cmitigated speech\u201d\u2014the practice of toning down or softening statements to avoid conflict or respect hierarchies. However, this form of indirect communication can be a double-edged sword: while it helps create a harmonious work environment in some situations, it also carries the risk of misunderstandings and poor decision-making. We\u2019ll show why it is particularly crucial for managers and project leaders to understand the dynamics of mitigated speech and consciously manage it to ensure clear and effective communication within the team.   <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_3  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_3  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/parm.com\/pl\/between-the-lines-when-and-how-mitigated-speech-makes-leadership-successful\/#What_is_mitigated_speech\" >What is mitigated speech?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/parm.com\/pl\/between-the-lines-when-and-how-mitigated-speech-makes-leadership-successful\/#Why_is_softened_language_used\" >Why is softened language used?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/parm.com\/pl\/between-the-lines-when-and-how-mitigated-speech-makes-leadership-successful\/#When_mitigated_speech_can_lead_to_problems\" >When mitigated speech can lead to problems<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/parm.com\/pl\/between-the-lines-when-and-how-mitigated-speech-makes-leadership-successful\/#Conscious_use_of_mitigated_speech_in_everyday_working_life\" >Conscious use of mitigated speech in everyday working life<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/parm.com\/pl\/between-the-lines-when-and-how-mitigated-speech-makes-leadership-successful\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_is_mitigated_speech\"><\/span>What is mitigated speech?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Mitigated speech, or \u201csoftened language,\u201d refers to the practice of phrasing statements or instructions in a way that makes them seem less direct or binding. This is often done out of politeness, respect, or a desire to avoid conflict.   <br \/>There are six levels of softened language, which represent different degrees of softening in communication - from direct language to very careful, indirect formulations.<\/p>\n<ol>\n<li><strong>Command:<\/strong> \u201cTurn off the light.\u201d This is the most direct form of communication, in which the speaker gives a clear instruction without any softening or polite phrases. This leaves no room for misunderstandings; however, the statement may be perceived as too demanding or rude, especially in sensitive contexts.  <\/li>\n<li><strong>Declarative statement (Team Obligation Statement):<\/strong> \u201cWe should turn off the light.\u201d This level expresses a collective commitment, with the speaker including the group or team in the statement. This softens the command and creates a sense of shared responsibility.  <\/li>\n<li><strong>Suggestion (Team Suggestion):<\/strong> \u201cCould we turn off the light?\u201d Here, the speaker makes a suggestion that leaves room for discussion or objections. This form is more polite and less direct than a command, but still relatively clear in its intent.  <\/li>\n<li><strong>Question About Preference: \u201c<\/strong> Wouldn\u2019t it be better if we turned off the light?\u201d Here, a question is asked to find out the other person\u2019s preference. This phrasing is even more indirect and gives the listener the opportunity to express their own opinion.  <\/li>\n<li><strong>Hint:<\/strong> \"Isn't it a bit too bright here?\" The speaker only hints at the concern without expressing it directly. This form is very cautious and indirect, which carries the risk that the message is not clear enough and is misunderstood.  <\/li>\n<li><strong>Hint (Mitigated Hint):<\/strong> \u201cIt might be helpful if it were a little darker in here.\u201d This is the most mitigated form of communication, in which the speaker merely hints at their intention without stating it directly. This level carries the highest risk, as the intention can easily be overlooked or ignored.  <\/li>\n<\/ol><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><span class=\"ez-toc-section\" id=\"Why_is_softened_language_used\"><\/span>Why is softened language used?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Politeness and Respect:<\/strong> Using more measured language helps spare the other person\u2019s feelings by making the statement less confrontational. This is particularly important in hierarchical structures, where subordinates want to address their superiors respectfully, cannot directly contradict them, or should not voice clear criticism. To avoid jeopardizing their position while still raising important points, they often resort to indirect or softening phrasing.  <\/li>\n<li><strong>Avoiding conflict:<\/strong> In situations where tensions or disagreements could arise, softened language can help defuse potential conflicts by softening the tone of the conversation.<\/li>\n<li><strong>Maintaining Harmony:<\/strong> People have a strong need to be accepted and liked by others. Direct or confrontational statements could jeopardize this need by straining the relationship with the person they\u2019re speaking to. Using more measured language allows the speaker to convey their message without running the risk of disrupting social harmony.  <\/li>\n<li><strong>Uncertainty or caution:<\/strong> In addition, softened language is also used when one is unsure about the right course of action or the accuracy of a statement, or when one does not want to come across as too demanding. By softening statements, one protects oneself from potential mistakes, critical feedback, or negative consequences. <\/li>\n<li><strong>Cultural Influence:<\/strong> In many cultures, particularly in collectivist societies such as those in East Asia, great importance is placed on harmony and the maintenance of social relationships. In these contexts, softened language is often used to save face for the other person and avoid direct confrontation. In these cultures, indirect communication is therefore the norm, whereas in individualistic cultures\u2014such as those found in many Western countries\u2014more direct communication is often preferred.  <\/li>\n<li><strong>Gender Roles:<\/strong> Gender roles can also influence the use of mitigated speech. Studies show that women tend to use mitigated speech more frequently in order to be perceived as cooperative and empathetic, as these traits are considered socially desirable for women in many cultures. Men, on the other hand, may be encouraged in some contexts to communicate more directly in order to be seen as assertive and strong.  <\/li>\n<li><strong>Professional and Social Norms:<\/strong> In certain professions or social groups, softened language may also be the norm. For example, in professions where diplomatic or therapeutic communication is central (such as in diplomacy or healthcare), softened language is deliberately used to address difficult topics with sensitivity. <\/li>\n<\/ul><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_4  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><span class=\"ez-toc-section\" id=\"When_mitigated_speech_can_lead_to_problems\"><\/span>When mitigated speech can lead to problems<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>So, using more moderate language has its advantages and can be very helpful. However, it can also lead to some difficulties.   <\/p>\n<ol>\n<li><strong>Misunderstandings and Misinterpretations:<\/strong> Using softened language can prevent a message from coming across clearly. If statements are toned down too much, for example, there is a risk that the recipient will not take them seriously, will misinterpret them, or will simply ignore them. For example, a team member might not perceive a softened request as urgent and fail to complete a task on time, or the person being addressed might feel that the request isn\u2019t directed at them at all\u2014or that it isn\u2019t a request at all.  <\/li>\n<li><strong>Lack of clarity in communication:<\/strong> Furthermore, using vague language can leave team members unsure of exactly what is expected of them. This can lead to confusion, inefficient work, and delays. <\/li>\n<li><strong>Subtle Conflicts:<\/strong> Mitigated speech is also often used to avoid critical but uncomfortable topics. However, if conflicts or problems are not directly addressed due to mitigated speech, they often remain unresolved and can strain team dynamics in the long run. For example, if a team member consistently performs poorly but the manager does not address the issue directly, this can lead to major problems for the entire team.  <\/li>\n<li><strong>Erosion of Authority:<\/strong> Furthermore, leaders may be perceived as weak or insecure if they rely too heavily on softened language. As a result, instructions given in an uncertain, softened tone may not be taken seriously. <\/li>\n<\/ol>\n<p>Malcolm Gladwell\u2019s book *Outliers* mentions a famous study from the aviation industry that highlights the fatal consequences of \u201cmitigated speech.\u201d The study examined plane crashes in which communication errors played a significant role. In many of these cases, first officers or other crew members were too reserved or deferential toward the captain to directly address potentially dangerous situations.  <\/p>\n<p><em>Example:<\/em> A co-pilot noticed a technical problem but pointed it out in a downplayed manner: \u201cIt seems like there might be a small problem here.\u201d The captain did not take the warning seriously enough, which led to a disaster. <\/p>\n<p>In such cases in particular, mitigated speech can lead to life-threatening misunderstandings or limit team members\u2019 ability to act, preventing necessary measures from being taken. While mitigated speech can be useful in many situations for fostering relationships and avoiding conflicts, it carries significant risks when clear, precise communication is required. Leaders and project managers should be aware of these risks and foster a culture that allows for open, direct feedback to prevent misunderstandings and poor decision-making.  <\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_5  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><span class=\"ez-toc-section\" id=\"Conscious_use_of_mitigated_speech_in_everyday_working_life\"><\/span>Conscious use of mitigated speech in everyday working life<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>By using mitigated speech, managers and employees can maintain positive and productive communication in their day-to-day work. However, to avoid potential misunderstandings or difficulties, mitigated speech should be used intentionally. A few simple rules can help with this.  <\/p>\n<ul>\n<li><strong>Set Clear Goals:<\/strong> Before using softened language, it should be clear what goal you are trying to achieve:\n<ul>\n<li>Create or maintain a harmonious working environment and show respect and appreciation.<\/li>\n<li>Addressing sensitive topics or critical feedback.<\/li>\n<li>hierarchies and cultural norms.<\/li>\n<li>Avoid or de-escalate conflicts.<\/li>\n<li>To promote cooperation and the exchange of ideas.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Balancing politeness and clarity:<\/strong> While it is important to communicate respectfully, the message should not be watered down so much that it becomes unclear. The right degree of directness should be maintained depending on the context. <\/li>\n<li><strong>Consider the context:<\/strong> Mitigated speech should always be used in the context of the situation at hand. In crisis situations or when precise instructions are required, direct communication is often more appropriate. On the other hand, mitigated speech is always necessary when the cultural context calls for it.  <\/li>\n<li><strong>Promote a culture of open communication:<\/strong> Despite the occasional use of mitigated speech, a culture of open and honest communication should be encouraged in an organization where employees feel safe to express their thoughts clearly and directly.<\/li>\n<\/ul><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_4  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_4  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_6  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Mitigated speech is a double-edged sword in communication, particularly in leadership and project management contexts. While mitigated speech can help foster harmony and avoid conflicts, it also carries the risk of misunderstandings and ineffective decision-making. Leaders should be aware of the dynamics of this form of communication and use it strategically to maintain a balance between politeness and clarity.  <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_5  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_5  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_7  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>Tools such as myPARM CorporateNavigator and myPARM ProjectManagement can play a significant role in optimizing communication within a team. Through clear task structuring, transparent reporting functions, and integrated communication channels, these software solutions help executives and project managers effectively use both direct and tactful language. They provide a platform where both clear instructions and tactfully worded feedback can be communicated efficiently and transparently, thereby preventing misunderstandings and strengthening collaboration.  <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_6  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_8  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>Find out more about the myPARM CorporateNavigator leadership software:<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_button_module_wrapper et_pb_button_0_wrapper et_pb_button_alignment_left et_pb_module \">\n\t\t\t\t<a class=\"et_pb_button et_d4_element et_pb_button_0 et_pb_bg_layout_light et_block_module\" href=\"https:\/\/parm.com\/pl\/oprogramowanie-do-zarzadzania\/\">More information<\/a>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_9  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>Would you like to get to know myPARM CorporateNavigator in a demo presentation? Then make an appointment with us right away! <\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_button_module_wrapper et_pb_button_1_wrapper et_pb_button_alignment_left et_pb_module \">\n\t\t\t\t<a class=\"et_pb_button et_d4_element et_pb_button_1 et_pb_bg_layout_light et_block_module\" href=\"https:\/\/calendly.com\/parmag\/fuehrungssoftware-webdemo\" target=\"_blank\">Book meeting<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_6  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_7  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><div class=\"shariff shariff-align-left shariff-widget-align-left\" style=\"display:none\"><ul class=\"shariff-buttons theme-round orientation-horizontal buttonsize-medium\"><li class=\"shariff-button facebook shariff-nocustomcolor\" style=\"background-color:#4273c8\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=\" title=\"Bei Facebook teilen\" aria-label=\"Bei Facebook teilen\" role=\"button\" rel=\"nofollow\" class=\"shariff-link\" style=\"; background-color:#3b5998; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 32\"><path fill=\"#3b5998\" d=\"M17.1 0.2v4.7h-2.8q-1.5 0-2.1 0.6t-0.5 1.9v3.4h5.2l-0.7 5.3h-4.5v13.6h-5.5v-13.6h-4.5v-5.3h4.5v-3.9q0-3.3 1.9-5.2t5-1.8q2.6 0 4.1 0.2z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button linkedin shariff-nocustomcolor\" style=\"background-color:#1488bf\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=\" title=\"Bei LinkedIn teilen\" aria-label=\"Bei LinkedIn teilen\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#0077b5; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 27 32\"><path fill=\"#0077b5\" d=\"M6.2 11.2v17.7h-5.9v-17.7h5.9zM6.6 5.7q0 1.3-0.9 2.2t-2.4 0.9h0q-1.5 0-2.4-0.9t-0.9-2.2 0.9-2.2 2.4-0.9 2.4 0.9 0.9 2.2zM27.4 18.7v10.1h-5.9v-9.5q0-1.9-0.7-2.9t-2.3-1.1q-1.1 0-1.9 0.6t-1.2 1.5q-0.2 0.5-0.2 1.4v9.9h-5.9q0-7.1 0-11.6t0-5.3l0-0.9h5.9v2.6h0q0.4-0.6 0.7-1t1-0.9 1.6-0.8 2-0.3q3 0 4.9 2t1.9 6z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button xing shariff-nocustomcolor\" style=\"background-color:#29888a\"><a href=\"https:\/\/www.xing.com\/spi\/shares\/new?url=\" title=\"Bei XING teilen\" aria-label=\"Bei XING teilen\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#126567; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 25 32\"><path fill=\"#126567\" d=\"M10.7 11.9q-0.2 0.3-4.6 8.2-0.5 0.8-1.2 0.8h-4.3q-0.4 0-0.5-0.3t0-0.6l4.5-8q0 0 0 0l-2.9-5q-0.2-0.4 0-0.7 0.2-0.3 0.5-0.3h4.3q0.7 0 1.2 0.8zM25.1 0.4q0.2 0.3 0 0.7l-9.4 16.7 6 11q0.2 0.4 0 0.6-0.2 0.3-0.6 0.3h-4.3q-0.7 0-1.2-0.8l-6-11.1q0.3-0.6 9.5-16.8 0.4-0.8 1.2-0.8h4.3q0.4 0 0.5 0.3z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button mailto shariff-nocustomcolor\" style=\"background-color:#a8a8a8\"><a href=\"mailto:?body=&subject=\" title=\"Per E-Mail versenden\" aria-label=\"Per E-Mail versenden\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#999; color:#fff\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path fill=\"#999\" d=\"M32 12.7v14.2q0 1.2-0.8 2t-2 0.9h-26.3q-1.2 0-2-0.9t-0.8-2v-14.2q0.8 0.9 1.8 1.6 6.5 4.4 8.9 6.1 1 0.8 1.6 1.2t1.7 0.9 2 0.4h0.1q0.9 0 2-0.4t1.7-0.9 1.6-1.2q3-2.2 8.9-6.1 1-0.7 1.8-1.6zM32 7.4q0 1.4-0.9 2.7t-2.2 2.2q-6.7 4.7-8.4 5.8-0.2 0.1-0.7 0.5t-1 0.7-0.9 0.6-1.1 0.5-0.9 0.2h-0.1q-0.4 0-0.9-0.2t-1.1-0.5-0.9-0.6-1-0.7-0.7-0.5q-1.6-1.1-4.7-3.2t-3.6-2.6q-1.1-0.7-2.1-2t-1-2.5q0-1.4 0.7-2.3t2.1-0.9h26.3q1.2 0 2 0.8t0.9 2z\"\/><\/svg><\/span><\/a><\/li><\/ul><\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_section et_pb_section_1  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_7  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_8  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_2\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><!-- Begin Sendinblue Form -->\n<!-- START - We recommend to place the below code in head tag of your website html -->\n<style>\n  @font-face {\n    font-display: block;\n    font-family: Roboto;\n    src: url(https:\/\/assets.sendinblue.com\/font\/Roboto\/Latin\/normal\/normal\/7529907e9eaf8ebb5220c5f9850e3811.woff2) format(\"woff2\"), url(https:\/\/assets.sendinblue.com\/font\/Roboto\/Latin\/normal\/normal\/25c678feafdc175a70922a116c9be3e7.woff) format(\"woff\")\n  }\n\n  @font-face {\n    font-display: fallback;\n    font-family: Roboto;\n    font-weight: 600;\n    src: url(https:\/\/assets.sendinblue.com\/font\/Roboto\/Latin\/medium\/normal\/6e9caeeafb1f3491be3e32744bc30440.woff2) format(\"woff2\"), url(https:\/\/assets.sendinblue.com\/font\/Roboto\/Latin\/medium\/normal\/71501f0d8d5aa95960f6475d5487d4c2.woff) format(\"woff\")\n  }\n\n  @font-face {\n    font-display: fallback;\n    font-family: Roboto;\n    font-weight: 700;\n    src: url(https:\/\/assets.sendinblue.com\/font\/Roboto\/Latin\/bold\/normal\/3ef7cf158f310cf752d5ad08cd0e7e60.woff2) format(\"woff2\"), url(https:\/\/assets.sendinblue.com\/font\/Roboto\/Latin\/bold\/normal\/ece3a1d82f18b60bcce0211725c476aa.woff) format(\"woff\")\n  }\n\n  #sib-container input:-ms-input-placeholder {\n    text-align: left;\n    font-family: \"Helvetica\", sans-serif;\n    color: #c0ccda;\n  }\n\n  #sib-container input::placeholder {\n    text-align: left;\n    font-family: \"Helvetica\", sans-serif;\n    color: #c0ccda;\n  }\n\n  #sib-container textarea::placeholder {\n    text-align: left;\n    font-family: \"Helvetica\", sans-serif;\n    color: #c0ccda;\n  }\n<\/style>\n<link rel=\"stylesheet\" href=\"https:\/\/sibforms.com\/forms\/end-form\/build\/sib-styles.css\">\n<!-- END - We recommend to place the above code in head tag of your website html -->\n\n<!-- START - We recommend to place the below code where you want the form in your website html -->\n<div class=\"sib-form\" style=\"text-align: center;         background-color: transparent;                                  \">\n  <div id=\"sib-form-container\" class=\"sib-form-container\">\n    <div id=\"error-message\" class=\"sib-form-message-panel\" style=\"font-size:16px; text-align:left; font-family:\" helvetica=\"\" sans-serif=\"\" color:=\"\" background-color:=\"\" border-radius:3px=\"\" border-color:=\"\">\n      <div class=\"sib-form-message-panel__text sib-form-message-panel__text--center\">\n        <svg viewbox=\"0 0 512 512\" class=\"sib-icon sib-notification__icon\">\n          <path d=\"M256 40c118.621 0 216 96.075 216 216 0 119.291-96.61 216-216 216-119.244 0-216-96.562-216-216 0-119.203 96.602-216 216-216m0-32C119.043 8 8 119.083 8 256c0 136.997 111.043 248 248 248s248-111.003 248-248C504 119.083 392.957 8 256 8zm-11.49 120h22.979c6.823 0 12.274 5.682 11.99 12.5l-7 168c-.268 6.428-5.556 11.5-11.99 11.5h-8.979c-6.433 0-11.722-5.073-11.99-11.5l-7-168c-.283-6.818 5.167-12.5 11.99-12.5zM256 340c-15.464 0-28 12.536-28 28s12.536 28 28 28 28-12.536 28-28-12.536-28-28-28z\"><\/path>\n        <\/svg>\n        <span class=\"sib-form-message-panel__inner-text\">\n Ihre Anmeldung konnte nicht gespeichert werden. Bitte versuchen Sie es erneut. \n                      <\/span>\n      <\/div>\n    <\/div>\n    <div><\/div>\n    <div id=\"success-message\" class=\"sib-form-message-panel\" style=\"font-size:16px; text-align:left; font-family:\" helvetica=\"\" sans-serif=\"\" color:=\"\" background-color:=\"\" border-radius:3px=\"\" border-color:=\"\">\n      <div class=\"sib-form-message-panel__text sib-form-message-panel__text--center\">\n        <svg viewbox=\"0 0 512 512\" class=\"sib-icon sib-notification__icon\">\n          <path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 464c-118.664 0-216-96.055-216-216 0-118.663 96.055-216 216-216 118.664 0 216 96.055 216 216 0 118.663-96.055 216-216 216zm141.63-274.961L217.15 376.071c-4.705 4.667-12.303 4.637-16.97-.068l-85.878-86.572c-4.667-4.705-4.637-12.303.068-16.97l8.52-8.451c4.705-4.667 12.303-4.637 16.97.068l68.976 69.533 163.441-162.13c4.705-4.667 12.303-4.637 16.97.068l8.451 8.52c4.668 4.705 4.637 12.303-.068 16.97z\"><\/path>\n        <\/svg>\n        <span class=\"sib-form-message-panel__inner-text\">\n Ihre Anmeldung war erfolgreich. Bitte sehen Sie in Ihr Postfach und best\u00e4tigen Sie Ihre Anmeldung. Sollte keine Nachricht ankommen, sehen Sie bitte in Ihren Spam-Ordner. Vielen Dank!   \n                      <\/span>\n      <\/div>\n    <\/div>\n    <div><\/div>\n    <div id=\"sib-container\" class=\"sib-container--large sib-container--vertical\" style=\"text-align:center; background-color:rgba(27,62,144,1); max-width:1080px; border-radius:3px; border-width:0px; border-color:#C0CCD9; border-style:solid;\">\n      <form id=\"sib-form\" method=\"POST\" action=\"https:\/\/272a17fd.sibforms.com\/serve\/MUIEAOo1vFGWS7d0cvncbnGo6ZIm0MV83UA-ApqLz0GJgUd38j-GsNKlhCPZ1kVJVEGx5yChU7xjEUZEVAhHli4H01njDJsY0TOLof7HNzi7lZJvWMes1-Je1GVxivY9c8XrMzqbTrnQ9SuHnjhsRe5vXL8U5STdopGqk00vm6RWgZiOpVABZMg1kUY8-KjUWzt-Tpk5-zC9XQ2j\" data-type=\"subscription\">\n        <div style=\"padding: 8px 0;\">\n          <div class=\"sib-form-block\" style=\"font-size:32px; text-align:left; font-weight:700; font-family:\" helvetica=\"\" sans-serif=\"\" color:=\"\" background-color:transparent=\"\">\n            Newsletter\n          <\/div>\n        <\/div>\n        <div style=\"padding: 8px 0;\">\n          <div class=\"sib-form-block\" style=\"font-size:16px; text-align:left; font-family:\" helvetica=\"\" sans-serif=\"\" color:=\"\" background-color:transparent=\"\">\n            <div class=\"sib-text-form-block\">\n              Subscribe to our monthly newsletter and be informed about Parm AG products, innovations, trends in project management as well as offers and events.\n            <\/div>\n          <\/div>\n        <\/div>\n        <div style=\"padding: 8px 0;\">\n          <div class=\"sib-input sib-form-block\">\n            <div class=\"form__entry entry_block\">\n              <div class=\"form__label-row \">\n\n                <div class=\"entry__field\">\n                  <input class=\"input\" type=\"text\" id=\"EMAIL\" name=\"EMAIL\" autocomplete=\"off\" placeholder=\"EMAIL\" data-required=\"true\" required=\"\">\n                <\/div>\n              <\/div>\n\n              <label class=\"entry__error entry__error--primary\" style=\"font-size:16px; text-align:left; font-family:\" helvetica=\"\" sans-serif=\"\" color:=\"\" background-color:=\"\" border-radius:3px=\"\" border-color:=\"\">\n              <\/label>\n            <\/div>\n          <\/div>\n        <\/div>\n        <div style=\"padding: 8px 0;\">\n          <div class=\"sib-optin sib-form-block\" data-required=\"true\">\n            <div class=\"form__entry entry_mcq\">\n              <div class=\"form__label-row \">\n                <div class=\"entry__choice\">\n                  <label>\n                    <input type=\"checkbox\" class=\"input_replaced\" value=\"1\" id=\"OPT_IN\" name=\"OPT_IN\" required=\"\">\n                    <span class=\"checkbox checkbox_tick_positive\"><\/span><span style=\"font-size:14px; text-align:left; font-family:\" helvetica=\"\" sans-serif=\"\" color:=\"\" background-color:transparent=\"\">I agree that the newsletter may be individually tailored to my interests. For this purpose, I allow Parm AG to analyze my opening, clicking and downloading behavior in the Newsetter and to create a personal user profile for me.  Die <a href=\"https:\/\/parm.com\/pl\/ochrona-danych-2\/\" target=\"_blank\" rel=\"noopener\">Datenschutzerkl\u00e4rung <\/a>habe ich gelesen und akzeptiere diese. 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Bitte \u00fcberpr\u00fcfen Sie die Felder und versuchen Sie es erneut.\";\n\n  window.REQUIRED_ERROR_MESSAGE = \"Dieses Feld darf nicht leer sein. \";\n\n  window.GENERIC_INVALID_MESSAGE = \"Die eingegebenen Informationen sind nicht g\u00fcltig. 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This often helpful form of communication can, if not used consciously, lead to important information not being communicated clearly enough\u2014with potentially serious consequences.<br \/>\nWe\u2019ll show why it\u2019s especially crucial for executives and project managers to understand the subtle nuances of mitigated speech and use it intentionally. Learn how to strike a balance between politeness and clarity and foster a communication culture that minimizes misunderstandings.      <\/p>\n","protected":false},"author":1,"featured_media":42334,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1256,1],"tags":[],"class_list":["post-255632","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fuehrung","category-unkategorisiert"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Between the lines: When and how mitigated speech makes leadership successful<\/title>\n<meta name=\"description\" content=\"Mitigated speech is a softened form of language that has many positive aspects, but can also lead to serious misunderstandings.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/parm.com\/pl\/between-the-lines-when-and-how-mitigated-speech-makes-leadership-successful\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Between the lines: When and how mitigated speech makes leadership successful\" \/>\n<meta property=\"og:description\" content=\"During a project meeting, a team member says, \u201cMaybe we should rethink this.\u201d Sounds harmless, right? 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