{"id":241331,"date":"2025-11-26T14:49:36","date_gmt":"2025-11-26T13:49:36","guid":{"rendered":"https:\/\/parm.com\/?p=241331"},"modified":"2026-06-01T15:43:24","modified_gmt":"2026-06-01T13:43:24","slug":"the-90-syndrome","status":"publish","type":"post","link":"https:\/\/parm.com\/en\/the-90-syndrome\/","title":{"rendered":"The 90% syndrome"},"content":{"rendered":"<p><div class=\"et_d4_element et_pb_section et_pb_section_0  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h1>The 90% syndrome<\/h1>\n<p>Why projects are often \"almost finished\" and why this is rarely true<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_1  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_1  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"2500\" height=\"1313\" src=\"https:\/\/parm.com\/wp-content\/uploads\/2025\/11\/Post_90Syndrom_EN.jpg\" alt=\"The 90% syndrome - why projects are often almost finished\" title=\"Post_90% syndrome\" srcset=\"https:\/\/parm.com\/wp-content\/uploads\/2025\/11\/Post_90Syndrom_EN.jpg 2500w, https:\/\/parm.com\/wp-content\/uploads\/2025\/11\/Post_90Syndrom_EN-1280x672.jpg 1280w, https:\/\/parm.com\/wp-content\/uploads\/2025\/11\/Post_90Syndrom_EN-980x515.jpg 980w, https:\/\/parm.com\/wp-content\/uploads\/2025\/11\/Post_90Syndrom_EN-480x252.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2500px, 100vw\" class=\"wp-image-241357\" \/><\/span>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_2 et_pb_equal_columns  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_2  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>Everyone in project management is familiar with the phenomenon where the team describes the progress of the project or a work package as almost complete or says that 90 percent is already done. Then everyone continues to work on the project, the planned completion date is approaching, stakeholders ask for a release, but there is simply no progress. Completing the remaining 10 percent is unexpectedly time-consuming. What looks like a simple communication problem is actually a well-documented pattern that occurs frequently: the 90% syndrome.   <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_3  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_3  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/parm.com\/en\/the-90-syndrome\/#What_exactly_is_the_90_syndrome\" >What exactly is the 90% syndrome?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/parm.com\/en\/the-90-syndrome\/#Reasons_for_the_90_syndrome\" >Reasons for the 90% syndrome<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/parm.com\/en\/the-90-syndrome\/#The_effects_of_the_90_syndrome\" >The effects of the 90% syndrome<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/parm.com\/en\/the-90-syndrome\/#How_to_escape_the_90_syndrome\" >How to escape the 90% syndrome<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/parm.com\/en\/the-90-syndrome\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_exactly_is_the_90_syndrome\"><\/span>What exactly is the 90% syndrome?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The 90% syndrome describes teams reporting a high degree of completion (e.g. 90%) for a project over long periods of time, even though the project does not appear to be making any progress during this time. The remaining 10% share turns out to be significantly more time-consuming than initially assumed, meaning that the project cannot be completed as quickly as expected. This effect occurs particularly frequently in software and knowledge projects and costs time, budget and credibility.  <\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><span class=\"ez-toc-section\" id=\"Reasons_for_the_90_syndrome\"><\/span>Reasons for the 90% syndrome<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>False security:<\/strong> As soon as a certain level of progress has been achieved and it is known exactly which steps still need to be carried out to complete the work, achieving the goal seems very easy. Possible difficulties that may arise later are not known at this point and therefore cannot be factored into the answer regarding the degree of completion. This false security tempts people to state a high degree of completion, even if it has not yet been achieved.  <\/li>\n<li><strong>Subjective measurement:<\/strong> Percentages of completion are usually subjective. Depending on the perspective, 90% can mean that 90% of the lines of code have been written, 90% of the functions have been developed or 90% of the ideas have been checked. Without a clear definition of what exactly should be stated, such percentages are meaningless.    <\/li>\n<li><strong>Optimism:<\/strong> People tend to communicate progress in a positive way in order to look good and avoid bad news. As a rule, this is even done unconsciously. For example, PMOs or stakeholders are not burdened with problems until they are obvious, and progress is highly valued when team members feel that they can master the task. It is even worse if perfectionism is added to this, because then it may be that the work has actually already been completed, but it is constantly being optimized in order to deliver as perfect a result as possible.   <\/li>\n<li><strong>Underestimating the last third:<\/strong> Integration, testing, documentation or performance tuning are important tasks, but they often eat up most of the time. The last 10% in particular are often more complex than expected because they require a lot of care and detailed work, which in turn takes a lot of time. <br \/>- Large work packages: Very large work packages can conceal difficulties and problems because they quickly become confusing.<\/li>\n<\/ul><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_4  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><span class=\"ez-toc-section\" id=\"The_effects_of_the_90_syndrome\"><\/span>The effects of the 90% syndrome<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Deadline and budget overruns:<\/strong> Creeping delays within a project often result in major difficulties, for example because subsequent work packages cannot be started on time as they have to wait for the predecessor to be completed.  <\/li>\n<li><strong>Credibility and trust suffer:<\/strong> If false information is passed on, credibility suffers in the long term and stakeholders lose their trust.  <\/li>\n<li><strong>Quality losses:<\/strong> If subsequent work packages have to be completed more quickly than planned due to such statements, quality losses may have to be accepted, e.g. because testing and refactoring are neglected.  <\/li>\n<li><strong>Deceptive certainty:<\/strong> If it is assumed that the actual task is already 90 percent complete, this can tempt the team to start other tasks. As a consequence, however, the original tasks can hardly be completed. It can also happen that employees are assigned more and more additional tasks so that they are quickly overloaded.  <\/li>\n<\/ul><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_5  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><span class=\"ez-toc-section\" id=\"How_to_escape_the_90_syndrome\"><\/span>How to escape the 90% syndrome<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>It is almost impossible to completely avoid the 90% syndrome. However, you have already taken an important first step if you become aware of this effect and understand the reasons for it. Then you can take targeted countermeasures:  <\/p>\n<ol>\n<li>Clear definitions: Specify exactly how the progress of a project or work package will be measured and when exactly it will be considered completed. For example, you can define specific milestones or clear acceptance criteria. <\/li>\n<li>Smaller work packages: Plan work packages that do not take too long or try to split up long work packages. This will give you quickly visible results and more precise information on progress. <\/li>\n<li>Regular reviews: Regular interim reviews allow you to identify open issues at an early stage and better assess the progress of the project.<\/li>\n<li>Agile working: Agile project management with frequent iterations and a clear definition of done usually prevents false 90 percent answers quite well.<\/li>\n<\/ol><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_4  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_4  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_6  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The 90% syndrome is a widespread phenomenon in project management. However, with knowledge of this phenomenon and clear strategies to avoid it, you can deal with it well and minimize the risk of difficulties arising as a result. <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_5  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_5  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_7  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>Tools such as myPARM ProjectManagement offer exactly the support needed to prevent the 90% syndrome: centralized multi-project reporting, clear workflows, transparent status dashboards and integrated risk management help to correctly assess the project status.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_6  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_8  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>Find out more about the myPARM project and portfolio management software:<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_button_module_wrapper et_pb_button_0_wrapper et_pb_button_alignment_left et_pb_module \">\n\t\t\t\t<a class=\"et_pb_button et_d4_element et_pb_button_0 et_hover_enabled et_pb_bg_layout_light et_block_module\" href=\"https:\/\/parm.com\/en\/myparm\/\">Further information about myPARM<\/a>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_9  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>Would you like to get to know myPARM in a demo? 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We explain why teams repeatedly fall into this trap, what causes it and what measures can help. <\/p>\n","protected":false},"author":1,"featured_media":241357,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[49],"tags":[],"class_list":["post-241331","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The 90% syndrome: causes, consequences &amp; solutions<\/title>\n<meta name=\"description\" content=\"The 90% syndrome delays releases and eats up budgets. Read now how you can prevent it from jeopardizing your projects.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/parm.com\/en\/the-90-syndrome\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The 90% syndrome: why &quot;almost done&quot; jeopardizes projects\" \/>\n<meta property=\"og:description\" content=\"Teams often say that work packages or projects are &quot;90% done&quot;, but then fail to complete them. We explain why teams repeatedly fall into this trap, what causes it and what measures can help.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/parm.com\/en\/the-90-syndrome\/\" \/>\n<meta property=\"og:site_name\" content=\"Parm AG\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/myparm\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-26T13:49:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-01T13:43:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/parm.com\/wp-content\/uploads\/2025\/11\/Post_90Syndrom_EN.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2500\" \/>\n\t<meta property=\"og:image:height\" content=\"1313\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Natascha Schleutker\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"The 90% syndrome: why &quot;almost done&quot; jeopardizes projects\" \/>\n<meta name=\"twitter:description\" content=\"Teams often say that work packages or projects are &quot;90% done&quot;, but then fail to complete them. We explain why teams repeatedly fall into this trap, what causes it and what measures can help.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/parm.com\/wp-content\/uploads\/2025\/11\/Post_90Syndrom_EN.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Natascha Schleutker\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/parm.com\\\/en\\\/the-90-syndrome\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/parm.com\\\/en\\\/the-90-syndrome\\\/\"},\"author\":{\"name\":\"Natascha Schleutker\",\"@id\":\"https:\\\/\\\/parm.com\\\/en\\\/#\\\/schema\\\/person\\\/c24699ce0d4e2f1a102409a36cc80953\"},\"headline\":\"The 90% syndrome\",\"datePublished\":\"2025-11-26T13:49:36+00:00\",\"dateModified\":\"2026-06-01T13:43:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/parm.com\\\/en\\\/the-90-syndrome\\\/\"},\"wordCount\":2000,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/parm.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/parm.com\\\/en\\\/the-90-syndrome\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/parm.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/Post_90Syndrom_EN.jpg\",\"articleSection\":[\"Project management\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/parm.com\\\/en\\\/the-90-syndrome\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/parm.com\\\/en\\\/the-90-syndrome\\\/\",\"url\":\"https:\\\/\\\/parm.com\\\/en\\\/the-90-syndrome\\\/\",\"name\":\"The 90% syndrome: causes, consequences & solutions\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/parm.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/parm.com\\\/en\\\/the-90-syndrome\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/parm.com\\\/en\\\/the-90-syndrome\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/parm.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/Post_90Syndrom_EN.jpg\",\"datePublished\":\"2025-11-26T13:49:36+00:00\",\"dateModified\":\"2026-06-01T13:43:24+00:00\",\"description\":\"The 90% syndrome delays releases and eats up budgets. 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